Our Services

building your business through reviews and customer feedback.

Customer Reviews and Feedback

Understand your customer’s experience to help build your business

Enable a connection with your customers to help your business capture, manage, and market your customer’s experience to fuel growth.

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Capture

Collect more CX data than any other solution

Request reviews on
100+ sites

Capture NPS®, feedback, reviews, and surveys

Branded emails and SMS review requests

TextBack, the industry’s first inbound SMS solution

Monitor reviews on 50+ sites and Google Q&A

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Manage

Engage, respond, and report at speed

Manage by brand, region, state, and location

Reply to customer feedback and reviews

Full Reporting Suite

Insights AI powered by IBM Watson®

Robust customer profiles

Tagging, themes, and trends

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Market

Amplify your reviews for SEO, social, and content wins

Review widget display of your reputation and ratings

Brand, location, and service review widgets

Social media image creation and posting

Local SEO and Google My Business optimization

Reputation powered conversion tools

Helping your business with reviews and customer feedback.

Automate Your Review System

You have an awesome business! With so many raving reviews you should be crushing it! But are you? If you're not utilizing your reviews to drive more sales you are missing out! We have seen it over and over. Businesses that get raving reviews but do not have an automated process, or do not let the reviews work for them within Search Engine Optimization. If that's you, let's get started. It's a really simple 1.2.3. plan. We will help you get started today and you can see how quickly your business revs up. 

Maximize Your Local SEO & Online Reviews

More reviews and better ratings help you harness the power of 3rd party online review sites to improve your website's visibility and ranking in search. With multiple ways to add 1st and 3rd party reviews to your website, you can use your reviews to turn your site into a sales funnel.

  • Build reviews for your business
  • Display reviews on your website, including schema mark-up for maximum impact
  • Monitor review sites and Google Q & A
  • Easily add reviews to your website with Conversion Pop-Up

No time?

No worries. Our team can take care of the whole process, set up, and upkeep.

We'll get the system rolling

Your job is to grow your business. Our job is to know the right system and to implement the process

  1. Set Up  A Call
  2. We will Set Up Your Package
  3. Viola - watch your business thrive online!

Consumers seek reviews to meet their expectations and qualify a product or service. Just think back to your last purchase or service... did you look at the reviews?

Customers are willing to give feedback when asked and business’ that do so benefit. Let's start asking!

Oh, we hear this one a lot. We can take care of the whole process so you can spend time on your newly found business. 

info@greencastlewebdesign.com
847-846-6250
910-367-5792
Wilmington NC 28411
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Start Today

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